Front Desk Receptionist
Scope:
The Front Desk administrative assistant will primarily serve as a conduit between the administrative staff and our Day/Night Program students during weekdays/nights (Monday through Thursday). Other reception-related duties and responsibilities will include greeting the public and various other tasks as described below.
Duties and Responsibilities:
- Open and close the bookstore.
- Answer phones and provide information about the school.
- Complete sales in the bookstore.
- Assist bookstore patrons when bookstore manager is unavailable.
- Reorganize and lightly clean bookstore.
- Greet clients who are patronizing our professional and/or student clinics.
- Find and match available therapists for the professional clinic when clients call in.
- Close out the day’s bookstore income report.
- Assist instructors with any preliminary classroom needs.
- Assist instructors with room assignments that may come in by phone.
- Light cleaning: lobby and bookstore areas.
- Complete assigned projects as requested by peers and/or managers.
- Secure the building at night’s end.
- Take care of incoming and outgoing mail
Essential Skills:
Proven customer service skills
Ability to multi-task
Self-motivated
Mature
Focused
Willing to Learn
Flexible
Phone skills
Previous experience with Word, Excel, and databases (i.e. Filemaker) is helpful.
Customer service and/or office experience is a plus.
Qualities:
Friendly and Welcoming
“Helping” Personality
Trustworthy
Respectful
Patient and kind
Passion for FSM
Education:
Minimum: High School diploma or GED.
Associate’s degree or higher preferred, or equivalent years of experience.
Other:
Two references from past employers required with application.
This position is part-time and will require 12-18 hours average per week including some weeknights. Starting pay range is $10-$14/hourly.
